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TT Sports and Prestige
At TT Sports and Prestige Limited we pride ourselves on delivering first class customer satisfaction to all our customers, however we understand that every now and again we unfortunately don’t meet expectations. When this happens the first step to take is to get in contact with a member our team.
If you have a General complaint: For complaints relating to non-regulated activities, this is anything concerning the dealership, sales or after sales.
Please contact us directly via email with the details and any supporting documentation. If you do not have an email account, you can telephone us or send a letter. TT sports and Prestige Ltd, Unit 17 Derby Trading Estate, Stores Road Derby DE65BE, Telephone no 01332 415000 Email address sales@ttsportsandprestige.co.uk.
Our management team is committed to resolve any issues or problems you have, whatever that may be. Often
problems are quickly resolved within 24 hours leaving customers happy with the service they received.
Our aim is always to provide an exceptionally high level of service to all of our customers. Where customers feel they have cause to raise a complaint it is important to us that these are dealt with objectively, fairly and within an acceptable time frame.
Our management team is committed to resolve any issues or problems you have, whatever that may be. Often problems are quickly resolved within 24 hours leaving customers happy with the service they received.
If you have a Complaint regarding FCA regulated activities?
Regulated activities are Finance or Insurance, if your complaint relates to these then please contact Automotive
Compliance directly.
Automotive Compliance Ltd you can be contacted via post, telephone, or email:
Automotive Compliance Ltd
The Factory
44 Alfred Street
Gloucester
GL1 4DD
Telephone - 01452 671 560
Email ; complaints@automotive-compliance.co.uk
If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman
Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you
can visit their website at www.financial-ombudsman.org.uk
